2 years ago

Error code: 1:~1535346404O:2050669849B

"Unable to connect to the EA servers. Please check your Internet connection, make sure the Platform Client is online and try again. Please see ea.com/unable-to-connect for more information." I will ...

technical issues

Soulcastle

2 years ago

I’m having the same issue now. Was there ever an answer on how to fix it?

EA_Shepard
Community Manager
2 years ago
@Soulcastle Have you been able to get connected to the game? Is it only specific parts of the game, or as soon as you launch?
- ndfire
  2 years ago
  I can launch the game, but after 5 minutes I get the error disconnect code.
  - XerokooSaky
    2 years ago
    @ndfire
    Hi, the solution helped me.:
    1. Set DNS to IPv4
    2. Enable the Windows DNS Client Service (Dnscache)
    Press Win+R and type regedit to open the registry editor.
    
    In the registry, go to the path:
    HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Dnscache.
    
    On the right, double-click on Start and set 3
    restart computer, and try to play