Error EA anticheat unacceptable configuration 115

Hello, I came to the forum after asking for help directly from support.

When I launch the game, I have an EA Anticheat error (7)  🏀 and 115 (See attached image)

I have tried absolutely everything and found no solution.

Recently, support told me to wait for a patch due to a RAM memory leak due to the anticheat. Today this problem is resolved but my problem persists, so I guess it wasn't that.

Please I need help