Game stuck on preparing when trying to download. I've tried everything, I've scoured the internet for tips and tricks to resolve the issue and nothing has works. I've had several tech support requests submitted, it's been weeks at this point. What the hell do I need to do to contact someone and get some help?
Man, great suggestion! I've tried that over a dozen times. I've tried running as admin, deleting and reinstalling, removing all games and downloads and re downloading, I've tried updating my windows. I've even tried on my old rig and the issue still persists. Please next time you try to help someone don't just assume they didn't try the most basic of resolutions 20 times already. Thanks for the try but bad form.
How in the hell do I get actual help with this problem, I've submitted multiple tickets and never get an help.
Same here, tried the same as MrSc00ps but nothing helps. I klick on Update => update downloaded => Download and install compete, but then i cant start because next i should start the update again. Loop of death!
Please help
Same boat as you boss, I've been at it for only 3 days so i can understand that your frustration is a bit more severe than mine. EA has pushed both of my submitted tickets back saying they need more time to figure out the issue but at this point.. and with so many FAQ's about the same problem I'm confused as to how nobody knows what is actually causing this.. every fix is so far away from the last fix and its nuts lol. If i get something that works back from EA I'll forsure try and come back to thtis. Good luck man
Did not work as I am on an entirely new rig at this point and I have never installed BF2042. Still stuck on preparing.
Nice, level of support! For an issue with a pc product. It's almost like the hoops you have to jump through to even start your ticket don't mean a thing. What platform? You selected PC? Ok, here check and see if your xbox or playstation are connected.
Well, I guess it's solved. I don't have a playstation or an xbox that's why my pc application is stuck on preparing download. Either that or the BF2042 servers have been down for over a month?
Idk this tech support is a wasteland of migraines, and weak assistance.
"Thank you for contacting EA. My name is Priyavrat and I would assist you with Battlefield 2042 game download issue today.
I see you are having issues in downloading Battlefield 2042 game. Please don't worry, I'll try my best to assist you regarding the issue.
In order to assist you further regarding the issue, please go through the below link and check whether you are connected to internet.
https://help.ea.com/nz/help/faq/server-status-xbox-live-playstation-network-pc/
In case if you have any concern/confusion, please don't hesitate to contact us.
Meanwhile, take care, stay safe and keep enjoying the game.
We at EA wishes you good health.
You can also find answers to common questions on our Help Center at http://help.ea.com , or ask our community experts by visiting Answer HQ at http://answers.ea.com
Once again, thanks for contacting EA. Have a wonderful day!"
Is it resolved issue?
