Forum Discussion

CobarGG's avatar
3 years ago

I'm unable to equip purchased weapon and specialist skins in BF2042.

Product: Battlefield 2042
Platform:Steam-PC
Please specify your platform model. PC
AMD or Nvidia Model Number Nvidia GeForce RTX 3070 Ti Laptop GPU
Enter RAM memory size in GB 32 GB
Are you using any software with an overlay? Yes
If yes, can you list them here? Steam
If you disable this software, does that have any effect? No
Which part of the game is the issue happening in? Game Menu
In which game menu were you when the bug occurred? Collection -> Weapons -> Hardware appearance and Collection -> Specialists -> Set/Combat uniform/Headgear
Please select your region Europe
On which server did this happen?
When did this happen? (dd.mm.yy hh:mm)
Summarize your bug Im unable to equip some of the skins back, after i changed them to other ones.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I dont know how it's happening but I found some info in internet. Links are listed below. Autor mentions crossplatform interaction, but I was always using just PC and Steam client to run BF2042.
What happens when the bug occurs? I have unlocked few cosmetics with "battlefield coins" or claimed them if it was free in in-game shop. Those skins was equiped for some time after receieving , then after I changed them I wasn't able to put them back on. My "equip" button turned in to black square (screenshots).
What should be happening instead? I must be able to use them, because I've bought them and was even using for some time.

List of bugged content:


Weapon skins:
AK-24 "Steady Drill"
AM40 "Kinetic Caliber"


Specialists skins:
Dozer "Wrecking Crew"
Boris "Blast Proof"


Links I found on this topic:

1) https://answers.ea.com/t5/Bug-Reports/Store-Weapon-Skin-Not-Equip-able/td-p/11678412

2) https://www.reddit.com/r/battlefield2042/comments/wc5t08/for_anyone_who_experiences_issues_with_cross/?utm_source=share&utm_medium=ios_app&utm_name=iossmf


Screenshots of example with AK-24 and dxdiag file attached. I can't  use the way to fix this, mentioned in links above, because this content was time-limited and doe not present in in-game shop anymore.

8 Replies

  • Product: Battlefield 2042
    Platform:Steam-PC
    Please specify your platform model. PC
    AMD or Nvidia Model Number RTX 3070 Ti Laptop GPU
    Enter RAM memory size in GB 32 GB
    Are you using any software with an overlay? Yes
    If yes, can you list them here? Steam
    If you disable this software, does that have any effect? No
    Which part of the game is the issue happening in? Game Menu
    In which game menu were you when the bug occurred? Collection -> Weapons -> Hardware appearance and Collection -> Specialists -> Set/Combat uniform/Headgear
    Please select your region Europe
    On which server did this happen?
    When did this happen? (dd.mm.yy hh:mm)
    Summarize your bug Check the link below
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Check the link below
    What happens when the bug occurs? Check the link below
    What should be happening instead? Check the link below

    Hello, Im making another post on the same bug, I posted few months before. I cant equip purchased cosmetics in BF2042. 
    Since i dont recieve any feedback on this bug in my original post, Im making a new one. Please help!

    You can find all the information in my previous post here:

    https://answers.ea.com/t5/Bug-Reports/I-m-unable-to-equip-purchased-weapon-and-specialist-skins-in/m-p/12190504/highlight/false

  • This happens to me from time to time, but for me it has always resolved itself eventually. Still very annoying when it happens, though

  • @CobarGGI cant get my purchased items since november 2022. I dont get any help from support. I was buying every single bundle so far and im about to leave this game and never ever spend a single dollar to EA product.

  • The issue pops up every once in a while with the time-limited skins.  It's annoying that I never know when it'll pop up or when it'll go away, and it's only the time-limited skins that seem to be effected.

  • Any status updates on this bug? Im missing even more of cosmetics already.

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