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clopezp's avatar
clopezp
Rising Newcomer
6 hours ago

issue when i try to start bf2042

Hi, i buy the game today, download and install by the EA app, but, when i start the game, the game not pass from the loading screen and return to me to EA app and basically trow me one message that say (the game cant load because a technical issue, please try again later). I unistall the game, clean cache, and reinstall from the app and doesnt work. I want to know how i can do, now i update my RTX drivers and all the products Nvidia. My Notebook (Acer Nitro5, Nvidia RTX 3050, 16gb Ram, I7 last generation). Thanks and i hope anybody can help me. 

1 Reply

  • Hi clopezp​ 

    Could you send a DxDiag to help us find clues based on the errors it contains ?

    -Press the Windows and R keys at the same time.
    -Type DxDiag in the window that appears, then click Save All Information and save the file wherever you want.
    -Then drag and drop the file here, click Share -  add the .txt file as an attachment.

    Thank you,

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