Forum Discussion
37 Replies
- EA_Leeuw3 years ago
Community Manager
@SharkyShizzle, unfortunately running a Speedtest has nothing to do with the quality of your internet or if your PC, modem or router is blocking the game or the EA app from connecting to their servers. A Speedtest only measures the bandwidth between two very specific points, via a website, which is different than actual real-world scenarios.
I can now also see that the EA app displays that you are offline. So it it not only the game itself where you are experiencing this issue with, but also the EA app?
May I ask what kind of Antivirues you have installed on your PC? OK, I've done everything in the help files as I've said before. The attached file is a pic of my screen right now...speedtest 477/23. Notice the EA app and my status as no connection. Your app is broken, your library of games is broken. I'm running speediest again and again but I'm not connected according to the app...
- EA_Leeuw3 years ago
Community Manager
@SharkyShizzle, we are not experiencing any connection issues with our games.
What are the steps that you have done yourself already? i've tried all that stuff....this is obviously an EA issue if it's affecting every EA title I own but not other non-EA games.
- EA_Leeuw3 years ago
Community Manager
@SharkyShizzle, hmm, so you're not only experiencing connection issues with BF2042, but also other games? That's ver unfortunate indeed.
Did you take a look at our connection steps already, which are on the 1st page of this topic? It's now going on it's 2nd week. I've done basically everything I can find on here and youtube. I've un installed and re-installed, I've changed dns settings, and all the other connection stuff too. I even noticed the same error trying out BF3! I crash out of NFS Heat as well. If I load up sniper Elite 5 I can play all night long. I'm very close to seeing if my Call of Duty works...lol
- EA_Leeuw3 years ago
Community Manager
Hey @SharkyShizzle,
Sorry to hear that you also get this connection error. Since when are you getting this error, if I may ask? I've been having the same issue as well and i'm on PC and hardwired to the router. I get 500mbs download on speedtest..My wife works for my ISP and it's not on them. I'm on a fairly good machine (Ryzen 7 5800x, NVIDIA GeForce 3080...)
- @EA_Leeuw did not work at all ive even contacted my isp and they said its most likely the game server
- @EA_Leeuw nah its not the isp its gotta be the game files or on ea's end
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