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InactiveCoyote's avatar
InactiveCoyote
5 years ago

Launch Error: Failed to start the game ( 2 )

BF2042 has refused to play since the update because of easy anti cheat i uninstalled the game 3 times uninstall eac almost 14 times restarted my laptop 3 times but nothing easy anti cheat is the wors...
technical issues
fidstang's avatar
fidstang
Rising Traveler
5 years ago

@MasterBlaster73 I've disabled my Webroot and it still will not launch, so it's not Webroot preventing me from launching the game.

MasterBlaster73's avatar
MasterBlaster73
Rising Traveler
5 years ago
@fidstang Did you uninstall Webroot like the posts said or did you leave it installed and just turn it off?
  • fidstang's avatar
    fidstang
    Rising Traveler
    5 years ago

    @MasterBlaster73  I paid for Webroot, I've had it for years, I will not uninstall it period.

    I see the main issue is not Webroot, it is Easy Anti-Cheat not supporting Webroot.

    https://www.easy.ac/en-us/support/game/guides/antivirus/

    EA I want my money back, how can you roll out a game with software that is not fully compatible with all antivirus software.

    • MasterBlaster73's avatar
      MasterBlaster73
      Rising Traveler
      5 years ago
      @fidstang Just as I thought.
      An update of Back4Blood had exactly the same issue with SecureAnywhere. Webroot sent me a new build of SecurityAnywhere which fixed it. Now we are having the issue again with EAC with this build of BF2042. This is not an issue with EA. It is not even an issue with EAC as no other A/V is having issues. Only Webroot is having issues. I have used Webroot for years but the truth is, they are blocking EAC. They are the only ones to fix it. This is their fault.
      • fidstang's avatar
        fidstang
        Rising Traveler
        5 years ago

        @MasterBlaster73 

        You keep pushing this on Webroot, but they did not update anything to cause this. The update came from EA and if they messed with EAC, then EAC is the problem. 

        I have EAC allowed in Webroot, that worked for me when I tried Squadrons and did not have any issues with Webroot.

        Disabling Webroot will bypass any implementations of security settings that would prevent the game from Launching. Having to uninstall completely, tells me that EAC is the issue, identifying the anti-virus as Malware or hack. This is EA and EAC causing the problem, they needed to address this and provide fix.

        Day 4, no word from EA/DICE or EAC on getting a fix or working on one. I'm requesting refund on game due to being unable to access and play as stated in warranty/terms. 

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