Forum Discussion
I just had a chat. Support is aware, and working on a fix:
Manjeet (8/20/2025, 10:22:10 AM): As far as I know this issue is going on with other players as well. Let me once again confirm from the team.
Manjeet (8/20/2025, 10:24:39 AM): Thanks for bringing this to our attention. Thankfully, our teams have noticed this issue and they're working diligently to fix it as soon as possible. It might take some time until things are completely fixed, so I appreciate your patience as we work through this. I know nobody likes to wait, but rest assured the team is actively working on it and you can keep an eye on our official X/Twitter channels or EA forums in the meantime to keep yourself updated on what's going on.
Manjeet (8/20/2025, 10:24:39 AM): Though, I know nobody likes to wait but rest assured the issue is been addressed on priority. You have been a valued player of EA and I assure you that team won't take long to fix this. Don't worry I can assure you that what you have paid for you will get it.
Manjeet (8/20/2025, 10:24:43 AM): I have escalated the case in the queue shortly you will be reverted back by the queue manager.
Manjeet (8/20/2025, 10:24:58 AM): As being an gamer myself Maarten, I do understand that you have spent your money on the game and most importantly your time. Due to this issue you are not able to enjoy the game. But do not worry team is already working on to fix this.
Manjeet (8/20/2025, 10:26:49 AM): We will update you via your registered email and our twitter handle also your in game notifications.
Manjeet (8/20/2025, 10:27:01 AM): This issue is going on since 2 days so it's almost fixed now.
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