When I play, I get a constant performance icon on the left side. It's 3 squares stacked up on top of each other. What does this mean? is it something likely on my end? Any chance of knowing how I can remedy this? Any information would be helpful and appreciated. Thank you.
Community ManagerHi @DeviantWolf,
That sounds like the packet loss indicator. Can we try running through some troubleshooting to see if we can help stop it from happening?
A good place to start would be with the basic connection steps from the EA Help website. If you're still seeing it after that can you let me know which platform you're playing on?
@EA_Kent Everything on that page, I have done already, so that may not be the issue.
Community Manager@EA_Kentplaying on PC off the Origin launcher
Community ManagerGot it, thanks!
Would you mind if we try changing the Windows DNS settings to see if that makes any difference? Sometimes using a different DNS can help with issues like this.
You can update the DNS through the Windows TCP/IP Settings. You can find more details on how to get there at the Microsoft Support website. Choosing the Manual option will let you enter a DNS of your choice. I usually recommend the public Google DNS (Primary DNS: 8.8.8.8; Secondary DNS: 8.8.4.4), but some people have mentioned that using the public Cloudflare DNS can also help (Primary DNS: 1.1.1.1).
Let me know if you're still seeing any of the icons popping up after that. Thanks!
Sadly, there was no change at all.
Community ManagerThank you for giving it a shot.
What happens if you start your PC in a Clean Boot before you launch BF2042? That way if there's something else running that could be related to the issues that might help get around it.
You can find more details on how to set up a Clean Boot at the EA Help website. Once you've had the chance to give it a shot please let me know how it goes. Thanks!
I do a clean boot and probably the first 3 or so minutes of a match, it runs fine then it's yet again, nothing but packet loss.
Community ManagerHmm, gotcha. Are there any other devices connecting to the same network around the time you're seeing it happen?
There are times when there is other devices, and there's others when it's just the computer I'm playing on, both times it occurs
