Forum Discussion

Riwiera's avatar
3 years ago

Playstation 5 - players have robotic voices after a few games while using VOIP

Product: Battlefield 2042
Platform:PlayStation 5
Please specify your platform model. Sony PlayStation 5
Are you using any software with an overlay? No
Which part of the game is the issue happening in? Multiplayer
Which part of the mode? Conquest
Please select your region Europe
On which server did this happen? everywhere
When did this happen? (dd.mm.yy hh:mm) everytime
Summarize your bug Crossplay voip every couple of matches stops working properly - a random participant in the conversation (but only the one who plays on PS5, players of other platforms do not have this problem) has a robotic voice, begins to cut it heavily and you cannot understand them.
How often does the bug occur? Often (50% - 99%)
Steps: How can we find the bug ourselves? In order to make the players's voice understandable again, he has to restart Battlefield 2042. The bug reproduces itself every day, for a couple of months. It is enough that you have, for example, a team of 3 people, one person will play on Playstation, the others, for example, on Xbox Series S/X (or PC) and after a few games (3-4) the person on Playstation 5 stops being understood and has to restart the game. At the moment my whole clan (5 people) has this problem.
What happens when the bug occurs? Random VOIP participants, but only those using the Playstation 5, begin to have robotic voice (as if they were hit in the face with an EMP grenade 😉). The only solution is for that person to restart the game. Problem exists in main menu and during a multiplayer game as well. Why can't you guys lead this bug for so many months, and to in such a necessary functionality?
What should be happening instead? the voice should be clear everythime

@EA_Atic

5 Replies

  • Riwiera's avatar
    Riwiera
    3 years ago

    @EA_Barry So am I to understand that instead of investing the problem, you will be referring the PS5 gaming community to a faq that is unrelated to the problem? I have been a software developer for 10 years. I'm a technical person - no, this is not a network issue on the client side. We have NAT opened, we don't have problems in other games. All necessary ports are forwarded. The problem is solved by restarting the game, EVERYTIME. The problem occurs for ALL PS5 gamers using VOIP and crossplay. Every time the glitch occurs, the person who has to restart the console has a robotic sounding voice. In my clan, we all use an Internet connection via fiber optic cable with a minimum of 500Mbps. We have pings of 20-40ms to your servers (probably) located in Germany.

  • Riwiera's avatar
    Riwiera
    3 years ago

    @EA_Barryhere is a sample of that problem: https://www.youtube.com/watch?v=8hFEUtJZNY4 - you can see that 2 of guys are talking in the same time but this is not true - we had to make a trick to record my voice (my friend has put the mic into headphones to capture my voice, there is no other option to record that on PS5 😉).

  • Ive had this problem every time I play with my friends on Xbox I thought they were joking they weren’t and there are currently no ways to fix it makes me sound distorted or robotic and really needs to be fixed this only happens on PS5 so far 

About Battlefield 2042 Technical Issues & Bugs

Having issues with Battlefield 2042? Join here to report bugs, and find help with, crashes, connectivity and more.12,959 PostsLatest Activity: 2 days ago