PlayStation 5 servers connection issue !

Hi @PremiumDamian, 

Has it been giving you any error messages when it happens? If so, what's the full error you've been seeing? 

Not OP, but I get errors saying I'm "disconnected from Playstation Network" and it kicks me, but I know I'm still connected to PSN.

@MadAccordionist 

Gotcha, thanks! 

Can we try a few things to see if we can get this fixed here? First, I'd recommend starting off with the basic connectivity steps from the EA Help website. If you're still running into the same error after that please let me know. Thanks! 

@EA_Kent 

I've been trying connection stuff from the beginning, including software resets, hardware restarts, changing networks, putting the PS5 in and out of a DMZ, port forwarding, etc, to see if it'll help. Later this week I'm going to go through my home network logs to see if I'm actually losing the PSN connection, but even if I am it's so brief that I can see stuff over PSN on the PS5 home screen a few seconds after I get disconnected from a match.

@MadAccordionist 

Got it, thanks! Let me know what you're able to find out from the logs. 

This is happening to me to, havent been able  play a single full game☹️

Hi @Boborje, 

Are you also playing on PS5, or do you play on a different platform?