Prime gaming loot not appearing in my account.

@eXaneR 

Report the problem to the EA / Battlefield service via the contact form.

Select the application affected, find the subject/contact form and write a message to EA.

Writing in the forums won't help, you are writing to players here, not EA developers.

https://help.ea.com/pl/help-home/

GL

@DMGG1994  with all due respect, are you saying that technical issues and bug reports are solved by players in this forum?

Btw would be nice to at least read the entire post before starting replying me to do things that I said the in the post that I already have done.

As I said the ea help platform is not working properly, I also have open a post about it in the proper section which was linked in my post.

@eXaneR 

Very often the problems of others are either solved by players or they minimise the problem in question (other players share their ways of minimising the problem/solving them). As you'll notice by looking in other posts, EA rarely contributes.

Since you have already written a message to EA via the contact form (not the forum, but the contact form otherwise known as a private message to the EA studio), you must now wait patiently. From my experience I can tell you that sometimes they write back up to 3 weeks.

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Fact I did not read the other post  (https://answers.ea.com/t5/EA-Services-General-Questions/EA-players-help-cases-unable-to-resume/m-p/13373619#M443957) . Since they don't respond to you on the topic, maybe they don't know what to do about it themselves?

I myself am one of the players who, as you can see, are trying to help. I am not an employee of EA, EA does not pay me for this, I do it voluntarily when I have free time.

Quite a few of my problems with BF2042.exe were solved by ordinary players, such as the problem with RTSS OSD Monitoring , or the interrupting sound while playing.

GL

@DMGG1994 I thank you for trying, but seems you still don't understand what is happening, they answer, pretty fast I must say (the agents must be quite free with the platform broken), I'm done, I've been explaining things for the last 50hours, I'm just exhausted of people not reading.

I just expect that in some point in time someone from EA read the topics, open an internal ticket in their ticketing system and check what is happening with my account, and also with the EA help platform.

I see that you have managed. Enjoy the game