Forum Discussion

Re: Cannot connect to Ea servers for 2 days now what is going on!

@daniellematti Same for me, 4 days now. East Coast USA, (Virginia) PS4. Newest update even downloaded fine during the middle of this outage.

19 Replies

  • @I69JoeMama I’m on Xbox, when I look at my friends list some of my friends are playing 2042. This is starting to really annoy me now.

  • @I69JoeMama   Hi mate I’ve just got in now I disconnected the router and turned it all back on and it’s back working now.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hey all!

    Hmm, this sounds odd indeed. We did not have any reported server issues. 

    As @daniellematti suggests, maybe it's worth giving the router a reboot to see if you can connect again, @I69JoeMama?

  • Only just got around to trying the reboot, and it worked!

    I can't believe I've been sitting for days thinking it would eventually get fixed, that there was nothing I could do....

  • Mukka91's avatar
    Mukka91
    New Rookie
    3 years ago

    Hello, I am unable to restart the router as I have the connection through all the building and is managed by the company who owns the building. I tried every single solutions found online and still no luck on playing. Everything started since the switch from origin to EA app( I even tried to uninstall EA app and go back to origin ). I can launch the game but before says I m unable to connect to EA servers and after failed mandatory updates. So far I can only play offline. Is there any way to sort it? 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @Mukka91,

    Rebooting your router is one of the most basic (and often first) troubleshooting steps one should try if they're running into connection issues. However, if you are not able to reboot your router yourself, maybe you can get in touch with someone who can?
  • Mukka91's avatar
    Mukka91
    New Rookie
    3 years ago

    I tried to contact the landlord but I already know it will take a while. Do you think that s the problem I have? Because the connection works perfectly with all my other games. I am pretty sure everything happens with this switch to EA app. Never have any issues before for connecting to EA servers.

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Mukka91 wrote:

    Do you think that s the problem I have?


    @Mukka91, that is unfortunately something we can never know, hence why potential troubleshooting steps are required. 🙂

  • Mukka91's avatar
    Mukka91
    New Rookie
    3 years ago

    Restart the router and still unable to connect. Please find attached 2 pic with the issue

  • @Mukka91 I’ve got exact same issue my building is managed and the owners will not allow access to the router so looks like I wasted £60 on a game I can only play offline
  • TexanDTW16's avatar
    TexanDTW16
    3 years ago

    My game F1 2022 is connected to EA servers fine on exact same internet so it’s only fifa 23 that has the issue! 

  • My 2042 wont connect since yesterday. It just runs on an endless loop. Whats going on? It was working fine since launch. 

  • @Buzzfunk same problem here on the PC, in the morning the game works normally, in the afternoon and night it doesn't connect anymore. Region: Brazil
  • I have opened fifa to see that 'ea servers are down' no other of my friends has this problem. I have restarted my ps4, unplugged my ps4 ans the monitor i just have no idea how to fix this... 

  • I tries to unplug the ps4 and also the monitpr idk whats going on pls help me😭

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