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9ineCharlie's avatar
9ineCharlie
2 years ago
Solved

RESOLVED - Portal "The Game Session Is Not Available" PS4/Xbox One - 8 Mar. '23

After latest Batllefield 2042 update 08 March 2023 - can't play any games that are hosted. Errors:  Game session not available, An undefined error occurred. When hosting experience: Error server ...
bug
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    Hey everyone, 

    Unfortunately, as you can see from my colleague's post, the problem had indeed come back over the weekend. But this should also be resolved now.

    If you are still experiencing this problem, please let us know! If not, the thread will soon be locked.

    Thanks!

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

Hey all,

Thanks for the reports.

Are you all on either a PS4 or Xbox One/One S/One X?

Also, do you mean that you're not able to join any hosted Portal games?

Pdxdf's avatar
Pdxdf
2 years ago

On Xbox S. All portal Hosted fail. Numerous reboots. 

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Thanks for the examples, all. Does the issue persist if you re-build your own Portal server from scratch?

    I know that some of you are also running into this issue when joining a Portal server that is hosted by someone else.

    • Tuhkimo's avatar
      Tuhkimo
      2 years ago

      Creating a server sometimes results in "Server not found" (IIRC) -error and the game won't let you host the server. After game rest and multiple tries I was able to create and host a server, but ping was 300+, suggesting it was created outside of my region. Other players have experienced similar results. Even if you manage to create and host a server, you can't find it on the browser. There are instances, where you can find it (if you specifically know the name of the server and add that to the search)

      Don't know about others, but my server browser has been stuck with the same results couple of days now, since the browser lists the same servers, with same player counts. I think those portal experiences doesn't actually have players on them, and those servers aren't actually active atm (therefore joining them results in variety of errors). Might be some sort of browser refresh -issue also?

      https://www.reddit.com/r/battlefield2042/comments/11mr13s/server_browser_stuck_for_days/?utm_source=share&utm_medium=android_app&utm_name=androidcss&utm_term=1&utm_content=share_button

      • EA_Leeuw's avatar
        EA_Leeuw
        Icon for Community Manager rankCommunity Manager
        2 years ago

        @Tuhkimo, thanks for the update!


        Message for you all:

        We just received the news that the error should be resolved. Could you check if you still get the error?

        If you still get the error, please power cycle your console (pull the plug out of the socket for about 2 minutes) and check if you still get the error in-game. Please also mention the region you're in, if possible.

    • TS-PYTHON01's avatar
      TS-PYTHON01
      2 years ago

      Still not working here. I have the PS5 and the PS4 version, mainly play the PS4 version so i can play together with my gf. 

      Normal matchmaking works on PS4, but can't join any portal matches, and since we only play hardcore...

      Day 3 of not being able to play BF. 

      PS5 version is working properly, so i know it's not on our end of the network.

      • Tuhkimo's avatar
        Tuhkimo
        2 years ago

        Yup, i play hardcore only too...Softcore with the new players is just not for me, so i jumped back to BFV, until DICE fixed this.

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