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9ineCharlie's avatar
9ineCharlie
2 years ago
Solved

RESOLVED - Portal "The Game Session Is Not Available" PS4/Xbox One - 8 Mar. '23

After latest Batllefield 2042 update 08 March 2023 - can't play any games that are hosted. Errors:  Game session not available, An undefined error occurred. When hosting experience: Error server ...
bug
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago

    Hey everyone, 

    Unfortunately, as you can see from my colleague's post, the problem had indeed come back over the weekend. But this should also be resolved now.

    If you are still experiencing this problem, please let us know! If not, the thread will soon be locked.

    Thanks!

EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago

@Tuhkimo, thanks for the update!


Message for you all:

We just received the news that the error should be resolved. Could you check if you still get the error?

If you still get the error, please power cycle your console (pull the plug out of the socket for about 2 minutes) and check if you still get the error in-game. Please also mention the region you're in, if possible.

Tuhkimo's avatar
Tuhkimo
2 years ago

The errors and issues have not been resolved. I performed power cycle, by unplugging console from the power socket for 2 minutes, and rebuilt database from PS4 power on -menu, while i was at it. Also tried to delete BF2042's saved data from PS4's harddrive, but it didn't work either. Using portal server browser still shows the same locked results, with the same player counts. Trying to join the servers (which are probably actually shut-down days ago) will still result in "The Game session is not available //11:3401J:1106I:7748441280:131076Q"

No newly created servers can be found from the browser

  • Tuhkimo's avatar
    Tuhkimo
    2 years ago

    And my region is EU (Finland to be precise)

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 years ago
    @Tuhkimo, when you get the error when you try to join a server, it doesn't load you in the server at all, does it?
  • Tuhkimo's avatar
    Tuhkimo
    2 years ago

    Nope, just the error message at the upper-right corner. I'm guessing those servers are not active at the moment, since I'm getting the same listed servers all the time, with same player counts. It's seems like the browser is not updating at all. 

  • Tuhkimo's avatar
    Tuhkimo
    2 years ago

    If i open up the browser, it shows the exact same results, as shown on my earlier screenshot.

    "24/7 200% HARDCORE!!! FULL XP!!! ONE SHOT!!!" Has 63/64 players on it, when in reality that server has no players and is not active (judged by the fact, that joining it always results in error and it has been like this for a few days.) Same goes for the second "Suomi" server on the list, always 23/64 players, can't join, since it's probably not even active)

    All the servers on the browser seem to always have the same player counts, that never change. Can't join them and newly created portal experiences doesn't show up.

    It's like the browser is permanently showing search results from couple of days ago. 

  • TS-PYTHON1's avatar
    TS-PYTHON1
    2 years ago

    Did everything suggested, still the same error.

  • Psubond's avatar
    Psubond
    2 years ago

    i was getting the error last night on xbox one.  haven't tried it yet today

  • 9ineCharlie's avatar
    9ineCharlie
    2 years ago

    Problem not resolved after power down, unplug for 2 min and rebuild.

    Nope, does not even let me into/join a server.  Same error Game session not available.

    Region:  ZA (South-Africa)

    Limited servers in ZA, I always play on other region portal servers and it worked in the past.

    No ZA servers now available since update of 8 March 2023 and cannot join any other server.

    Went through the entire list of servers and tried to join, none are available (game session not available)..

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