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NoomDaddy1's avatar
3 years ago

Return of Unable to load persistence data - Season 4

At the time of writing this, it's May 12, 2023.  For about a week and half I have been unable to load a single game of Battlefield 2042 due to persistence data error.  Before it was on game pass, I had purchased the game on my Xbox One, my Xbox Series S, and on my PC.  I also purchased a copy for my son who plays it with me.  Neither of us have been able to launch the game since April due to the "persistence data" error when trying to launch the game.  In the past, when this error appeared, we could often restart the game or console and resolve the issue.  However, this time, I bet we have tried to launch the game 100 times with no luck.  

It happens on all platforms and for any user logged in.  i have searched the web and completed all recommended actions to resolve the issue, including but not limited to: modem restart, device restart, modem test (all is good on the fiber optic - 100+MBPS).  I am now waiting for the games to be reinstalled after uninstalling them, I'm not sure what else to do.  What happens when you pay money for something only to suddenly be unable to play it.  

This issue is absolutely on EA server side.  I called my ISP and they checked out my connection and speeds and we are well over 100mbps with <9ms ping.  

My son and I both have leveled up beyond the "S" levels and did it on the systems and internet that we have now.  So I know our set up is worthy of the game's requirements.  

7 Replies

  • I wanted to give an update on this situation.  

    Since the original posting, I have upgraded my fiber optic internet from 100 mbps to 250 mbps....way more than enough to play multiple online games at once, and we are still getting the error on the PC every time we try to load the game.  

    On my Xbox, I was able to get into a game on a few occasions but the "persistence data error" still occurs about every other time I try to load the game on either Xbox One or Series S.  However, when it does load, now i'm getting severe packet loss symbol when playing and as mentioned, I just upgraded internet so I shouldn't be having any connection issues.  

    Please help.  The issues must be on EA/DICE side.  Let me know if I can help you resolve the issue.  Thank you!

  • Melkira7's avatar
    Melkira7
    3 years ago

    I'm experimenting the same issue. Is there any way to solve this problem? 

  • NoomDaddy1's avatar
    NoomDaddy1
    3 years ago

    It is now June 05, 2023 and I am still experiencing the "Persistent Data" bug on PC, Xbox Series S, and Xbox One versions of the game.  Every now and then we actually get the game loaded past the bug and then when playing, we are showing significant packet data loss.  Developers please help!   We have pretty much been unable to even load the game into the main menu for most of Season 4.  I purchased the game on many platforms before it went on game pass and we cannot load the game on any platform.  Please help!  Thank you

  • NoomDaddy1's avatar
    NoomDaddy1
    3 years ago

    I really hope the Season 5 update fixes this issue, I know the developers are hard at work on it.

  • I started having the same problem after purchasing a new television. This only happens when playing 2142 never could log in. Battlefield V had no issues with login.

    After some investigating, I realized the HDMI connection from the XBOX X to my TV was plugged into the wrong slot. It was connected to the HDMI eARC slot. I switched it to the HDMI 4 slot and the error stopped immediately. 

  • November2-4-2-4's avatar
    November2-4-2-4
    Seasoned Rookie
    3 years ago

    Sorry but switching the earc hdmi would have zero effect on a server error. That makes no sense. What you must have experienced must have been coincidental.

  • Hello, today is July 26 and as of last night I was still getting this error message on my Xbox One and Xbox Series S. So I've received the error consistently for nearly 4 full months on multiple platforms.

    After reaching out to EA help, I received a basic response with things to try.  After trying them all and reaching back out to them, I received the same response with the same items to try, even though I told them I just tried them.  Then I was told it is my internet connection.  Ok, so I went down the list checking my connections and cables.  I ran basic connection and multiplayer connection tests.  Everything was good, but I went a step further and called a technician to come and check it, he said all was good, but went ahead and set us up with a multicore modem....and I still get the error.  
    Here is the absolute bottom line... the issue is with the game or with servers. Period!  I have no other online games giving me any issue, and I'm done spending money trying to fix an issue that doesn't exist on my end.  I'm not wasting any more of my time on this earth worrying about not being able to play BF.  We are headed over to COD, it loads and plays great!

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