Save files corrupt and could not be read by the game error BF2042

I started this new thread as maybe the new title is more to the point. I just started getting this error even though the day before I played the game with no issues. I tried all the usual tips and tricks to no avail. Then I tried playing the game on my other PC that I used to play on before building this new one and had the same exact error. So it's coming from EA having my game files in a corrupt state. How to successfully contact support as recently I tried about other issues and they never even acknowledge I have created a new case even after 3 attempts. Or if you know any other way to fix this error let me know.

Thanks