Settings resets to default
So this is like the 3-4th time i get my settings reset to default. Intro scene is playing when starting the game. Is this because they updated the game/patched?
Forum Discussion
EA_Leeuw
Community Manager
Community ManagerHey @sk1lld,
It's indeed very unfortunate to hear that your settings keep resetting itself. However, I highly suspect it's something on the PC itself that keeps doing this/doesn't give the game permanent permission to access/write in the Documents folder to save the settings.
One other block I can think about is the following: if you're using Windows Security (Windows Defender), go to Protections History after trying to open the game. In some cases, you can see if Windows was blocking access to a "Protected Folder" every time you tried to open the game.
It's indeed very unfortunate to hear that your settings keep resetting itself. However, I highly suspect it's something on the PC itself that keeps doing this/doesn't give the game permanent permission to access/write in the Documents folder to save the settings.
One other block I can think about is the following: if you're using Windows Security (Windows Defender), go to Protections History after trying to open the game. In some cases, you can see if Windows was blocking access to a "Protected Folder" every time you tried to open the game.
@EA_Leeuw wrote:
Hey @sk1lld,
It's indeed very unfortunate to hear that your settings keep resetting itself. However, I highly suspect it's something on the PC itself that keeps doing this/doesn't give the game permanent permission to access/write in the Documents folder to save the settings.
One other block I can think about is the following: if you're using Windows Security (Windows Defender), go to Protections History after trying to open the game. In some cases, you can see if Windows was blocking access to a "Protected Folder" every time you tried to open the game.
Normally I would agree with you but read a news article yesterday that EA had acknowledged the issue and is working on a fix. The game seems to think the game has crashed when you close the game and resets.
Featured Places
