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Smoren's avatar
Smoren
3 years ago

Unable to connect to online services Xbox Series X

I receive this error code (Error code: 1:3300J:1502I:468882297O:0B) when trying to connect to online services.

I checked all of my connections and tested internet, router and restarted game and my Xbox Series X console. I just receive error code on my gamertag. I log into my kids gamertag on the same console and start the game and it connects just fine to the online services, so that tells me somehow it’s linked to my account that’s not letting me in? I do not have any bans or anything either. Please help??

This is the second time this has happened on my account name.

technical issues

6 Replies

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey @Smoren,

    Just to double-check; do you still have an active Xbox Live online membership on that specific Xbox account? And what is the Gamertag that is experiencing the issues if I may ask?

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @Smoren, alright, and is it maybe possible that you have multiple Xbox accounts connected to one and the same EA account, and that BF2042 is registered and being played via all those Xbox accounts with the same EA account?
  • Smoren's avatar
    Smoren
    3 years ago

    I have my ea account and a few gamer tags. But to the point I’m trying to play right now at 4:08 pm and it will not let me connect, it doesn’t let me play until after 9-11pm which doesn’t make any sense at all and is very frustrating that I can only play during the late late evening….how is this happening?

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @Smoren, is it possible that multiple people try to play the game at the same time? And that those multiple people have Gamertags that are all connected to one and the same EA account?
  • Smoren's avatar
    Smoren
    3 years ago

    No cause it’s only one Xbox and no one else plays battlefield except me. I tried playing battlefield on my pc last night and same result won’t connect. Something on the server side is keeping my account from playing the game.

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