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Austin38579's avatar
Austin38579
3 years ago

[XSX] Flashes of light cover the screen during every game and on main menu

Platform: Xbox Series X Region: North America Problem: A flash of light takes over the entire screen and I cannot see the game. Sometimes the flash is white, sometimes its purple and green, and ...
technical issues
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
3 years ago

@Austin38579  Could you try to power cycle the console and see if that helps. 

 

How to power cycle: 

  1. Turn off your console by pressing the Xbox button on the front of the console for about 10 seconds, until it shuts down completely.
  2. Unplug the console's power cable. Wait 10 seconds.
  3. Important Make sure that you wait at least 10 seconds. This step resets the power supply.
  4. Plug the console power cable back in.
  5. Press the Xbox button on your console to turn it on.

Thanks!

 

/Atic 

  • Austin38579's avatar
    Austin38579
    3 years ago

    Hi @EA_Atic 

    Thanks for responding. Unfortunately the power cycle did not resolve the issue. Are there any other potential solutions I should try?

    Thanks

  • StarLordChris's avatar
    StarLordChris
    3 years ago

    that's the f***** worst answer ever. DICE knows this is a problem on PC as well. the worst part is they have actually released the game with these problems on console. and it's been out FOR 2 YEARS

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