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Austin38579's avatar
Austin38579
3 years ago

[XSX] Flashes of light cover the screen during every game and on main menu

Platform: Xbox Series X Region: North America Problem: A flash of light takes over the entire screen and I cannot see the game. Sometimes the flash is white, sometimes its purple and green, and ...
technical issues
EA_Atic's avatar
EA_Atic
Icon for DICE Team rankDICE Team
3 years ago
First thought its overheating, is the Xbox in a closed space or does it have air around it and how is the dust build up looking? @Austin38579

/Atic
Austin38579's avatar
Austin38579
3 years ago

Hi @EA_Atic 

The Xbox is about 1ft away from the wall an not against anything else so I dont think a closed space is the issue. There is no visible dust on the top of the Xbox and none on the fan. The Xbox doesnt sound louder than normal or anything. I tried reinstalling the game again and that was unsuccessful. I guess I could install the Xbox One version and try that instead of the Xbox Series X version (I dont know if that would even work though). Please let me know if there is anything else I should try or any other information that might be helpful for you and the team.

Thanks for continuing to follow up with me. I appreciate it.

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