Appeal got denied immediately
For those who want to call me a cheater without reading the post, by all means.
However, I am the original owner of all my accounts: EA, made back in 2012, Steam, back in 2011. I have zero violations/bans on my accounts. I have played all possible games throughout this time competitively and have never been suspected or banned for cheating in any of these games like CS GO, R6, PUBG, Call of Duty, Battlefield 1, Hell Let Loose, Apex, Fortnite, Rust, Hunt Showdown, EFT, etc.
I have 100 hours in Battlefield 6 since I purchased it during the summer sale of 2026. Most of those hours were played with friends in Casual Breakthrough while streaming. I purchased Phantom Edition and also bought numerous skins because they indeed looked cool in my opinion, such as Top Gun. I received my ban on October 1. The day before, I installed a new version of NVIDIA driver, and I have also updated my Windows. I looked around Reddit and Google, and I am in fact, not the only one who has been banned after updating their drivers. Look back at how many people were receiving bans in Arc Raiders and Wardogs after updating their drivers. After that, my game kept crashing mid-game, and the next day I was banned. Shared all data about my system, including apps installed.
Timeline:
Received the ban on October 1.
Started an appeal on October 1; however, it was dated October 2 by EA.
Once it hit the 1-month mark without any friction, I started creating tickets with EA's help, hoping to get some sort of update.
Status page of the case looked like Image #1 like that and just kept updated time up until today when one of the agents offered to escalate it. He escalated it at 9:25 PM EST (Image #2), and in less than 10 minutes, I got a response with the appeal being denied (Image #3). So if my appeal sat there for a month, why couldn't have I recieved such response within their promise time such as first, 10 days, or second, they say 2-3 weeks. They physically couldn't review all the details which I don't know what kind of data they collect, but they issued a decision in less than 10 minutes, which can't guarantee that they looked at everything. Unless the decision was made a long time ago and they forgot to share it, which is still unacceptable.
I reappealed their last decision, and honestly my hopes have gone down. I missed playing with the boys on Halloween; I am afraid I will miss Thanksgiving, and I am definitely not gonna buy this game again to play on Christmas. For anyone reading, please share any tips, or perhaps someone can forward it to EA for expedited review.
Hi babka_v_tapkax7,
Thanks for taking the time to explain the situation and share the timeline of your appeal.
I understand how frustrating it must be to wait several weeks for an update, especially when you've been looking forward to getting back into Battlefield 6.
Unfortunately, we're unable to review or overturn account bans from the forum side, as these cases are handled directly by the Terms of Service (ToS) team. We also don't have access to the investigation details or the ability to expedite an appeal.
While I understand your concerns about how quickly the decision was communicated, the response time alone doesn't necessarily indicate how thoroughly the case was reviewed.
You can find more information about account penalties and the appeal process in this EA Help article:
Check and appeal EA Account locks, bans, and suspensions
If you're unhappy with the outcome of your appeal and still have appeals available, you can submit another appeal once you've gathered any new or additional information that may help support your case. A different member of the ToS team will be assigned to review your appeal.
I know this may not be the answer you were hoping for, but I appreciate you sharing your experience and concerns here.
