Ban Appeal SLA / Timeline Expectations?

I received a permanent ban from BF6 on my account on November 24th, 2025. I do firmly believe this was an automated ban that falsely flagged my account for "gameplay enhancements". I've been stuck in the appeal process simply trying to get a human to investigate my account and provide me data regarding the ban... As I firmly believe I haven't breached any terms of Service.

So my appeal has been stuck "Waiting for Studio" since Nov 28th, which will be 2 entire months of being unable to play BF6 in just a couple of days. I'm simply wondering if others are stuck in the same boat, or if anyone has actually successfully gotten a response after their appeal was "Waiting for Studio".... I'm also wondering if EA / ToS support has any actual SLAs or expected timelines to deal with pending appeals, because 2 months with no real communication or acknowledgement seems pretty unacceptable to me. I have submitted other cases regarding the lack of communication, simply wanting to confirm that my appeal is moving through a queue, and I just get copy / paste responses on how to submit an appeal (which I obviously already have). Any one else actually successfully made it through the appeal process?