Banhammer
The ban system is broken. I have read other reviews claiming false positives. I got banned for 7 days out of no where and there are no penalties on my account. I did really well the day before with a...
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Hi everyone,
I’m sharing my case here because I’m stuck in a loop with EA Support and I need to know if anyone else has faced this level of absurdity.
My account, which I’ve had for almost 10 years, was recently banned. The reason? I was strictly anti-nazi and I wasn't even using aggressive language. I have always stood against hate speech and extremist ideologies in-game, often reporting players for racism and xenophobia and nothing really happened to them, yet I am the one being penalized.
Every time I appeal, I receive the same automated response: "Being part of a gaming community should mean that all players are safe, welcome, and included."
The irony is painful: By banning an anti-extremist, EA is effectively saying that the environment must be "inclusive" for everyone, including the very nazi groups that their "Positive Play Charter" claims to ban.
I’ve been a loyal player for a decade. I am perfectly willing to change the tag to avoid automated flags, but getting a permanent ban for opposing Nazism is a slap in the face to any decent player.
Has anyone managed to get a real human to review a case like this? Any advice on how to escalate this beyond the copy-paste support bot?
The TOS team will not communicate with anyone. I'm not sure if the TOS team is in fact made of real people, they might just be a second layer of AI. If they are real people, shame on them for abusing their own rules.
I had a VERY similar experience. I will not support a company that protects that group. I received a week ban for having a very tame name, and with what I thought was a universally accepted take on that group. Guess not. I was banned for "hateful conduct". So it's hateful to call them weak now?
Do not support EA or Dice. Share with you friends why they shouldn't support them. Don't let your kids buy anything from either of them. Point out their hypocrisy on any forum you encounter. Leave negative reviews for any of their product you may already own. Don't be quiet about, that's what they want. Consume our product, don't think, we ban you for some absurd reason, go quietly. Not a f'ing chance.
I'm personally NEVER spending a single f'ing dime on anything owned by EA or Dice ever again. I've been playing Battlefield since Bad Company 2, and put thousands upon thousands of hours into the franchise. Never again, I'm completely done. I'm absolutely disgusted, and I will make sure everyone knows why.
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