Hey blow1977,
Sorry to hear that you're still waiting to hear back from your appeal on the account ban.
If you followed these steps to create an appeal, your case is with the right team! The team's response time will vary depending on the number of cases they are actively investigating, but they'll get back to you through email as soon as there are updates for your case.
In the meantime, you can keep an eye on the status of the appeal(s) on your case history page. If the status is Transferred or Waiting on Studio, then the appeal is still under review and has been passed along to the best team for the case. This means it may take a little longer than otherwise to hear back. Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays. We appreciate your patience while they're taking a look!