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xCaptain_RawazX's avatar
xCaptain_RawazX
Rising Novice
1 month ago
Solved

Battlefield 6 Ban Appeal – Waiting for Review – Case #251134923

Hello EA Community,

I’m looking for some guidance regarding my Battlefield 6 ban appeal.

My case number is #251134923. I submitted my appeal on July 22, 2026, and my case has remained under review / “Waiting on Studio” for quite some time.

I believe there are important circumstances surrounding this penalty that need to be reviewed carefully. My EA account had previously been accessed and used by another person without my knowledge or permission. After discovering this, I secured my account by changing my password and improving the account security.

I have already explained the situation through the official appeal process, and I am not asking anyone here to bypass EA’s rules. I would simply appreciate guidance on whether there is anything else I can do, or whether an EA representative can confirm that my case is still actively being reviewed.

I have purchased Battlefield 6 and other EA games legitimately, so this account is very important to me.

Case: #251134923

Game: Battlefield 6

Platform: PC

I have attached screenshots showing that Case #251134923 has remained “Waiting on Studio” since my appeal was submitted. As of August 8, 2026, I am still waiting for a final response. I would greatly appreciate it if an EA Community Manager or representative could advise me on what I should do next.



Thank you for your time and any assistance.

  • Hi xCaptain_RawazX​ ,

    Thanks for providing the additional details and screenshots.

    From what you’ve shared, the appeal is still showing as Waiting on Studio, so it appears the case is still open and pending review. Since you submitted it on July 22, I understand why the wait is concerning.

    Unfortunately, we can’t review the evidence, confirm the internal status, or move an individual appeal forward from the forums. While the current appeal is still pending, I wouldn’t recommend creating duplicate cases.

    Since you mentioned the account was previously accessed by someone else, please also make sure it has been fully secured:

    What to do if your EA Account was hacked

    If the status changes or the case closes without an outcome, you can use Contact us at the bottom of the appeal guide for further help.

    Thanks for your patience while the Terms of Service Team reviews the appeal.

5 Replies

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi xCaptain_RawazX​ ,

    Thanks for providing the additional details and screenshots.

    From what you’ve shared, the appeal is still showing as Waiting on Studio, so it appears the case is still open and pending review. Since you submitted it on July 22, I understand why the wait is concerning.

    Unfortunately, we can’t review the evidence, confirm the internal status, or move an individual appeal forward from the forums. While the current appeal is still pending, I wouldn’t recommend creating duplicate cases.

    Since you mentioned the account was previously accessed by someone else, please also make sure it has been fully secured:

    What to do if your EA Account was hacked

    If the status changes or the case closes without an outcome, you can use Contact us at the bottom of the appeal guide for further help.

    Thanks for your patience while the Terms of Service Team reviews the appeal.

  • Hi EA_Salmon,

    Thank you very much for taking the time to review the details and screenshots I provided. I really appreciate your explanation and guidance.

     

    I understand that the Terms of Service Team is responsible for reviewing the appeal and that the forum team cannot access the internal investigation. I will keep my current appeal open and avoid creating duplicate appeals while it remains “Waiting on Studio.”

     

    I have also secured my EA account and changed my password after discovering the previous unauthorized access.

     

    Thank you again for your time, patience, and help. I’ll continue waiting for the Terms of Service Team’s decision and will update the thread if the status changes.

  • carlo0816's avatar
    carlo0816
    Seasoned Rookie
    1 month ago

    I´m waiting since July  16 at my Battlefield 6 ban appeal.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi xCaptain_RawazX​ ,

    Thanks for the update and for your kind words.

    I’m glad the information was helpful. Please continue to keep an eye on your appeal while the Terms of Service Team completes their review.

    Thanks again for your patience, and I hope you hear back soon.

  • EA_Salmon's avatar
    EA_Salmon
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi carlo0816​,

    I’m sorry you’ve had to wait so long for an update on your Battlefield 6 ban appeal.

    You can use this webform to get in touch with our support team and ask to confirm the current status of your case.

    Thanks for your patience, and I hope you receive an update soon.

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