Forum Discussion

Namluk

New Novice

1 month ago

Solved

Battlefield 6 Coins (EA App to Steam)

I redeemed a code on the EA App for 2400 BF6 coins. The EA App stated the code was accepted. This code cost me $20.

The proper Steam account that I play BF6 on is connected to my EA App.

The coins have not shown in game. I have waited over 48 hours, cleared cache, even re-installed the game.

I contacted EA help and it is hands down the worst experience...bottom line nothing has been resolved and I feel like I just got robbed of $20. EA help is literally either incompetent or simply don't care. They just restart the conversation and do not read any previously provided details. Worst experience with customer service ever.

Can anyone assist?

Thanks,

Keith

steam

EA_Leeuw
1 month ago
If you redeemed a code for Battlefield Coins in the EA app, you’ll need to launch Battlefield 6 through the EA app for the coins to show up in-game.

The same applies if you redeemed a code on Steam -- you need to launch the game through the platform where the code was redeemed for the content to appear. Redeeming something on one launcher and expecting it to automatically show up when launching through another, unfortunately, isn’t how it works, even though the game itself supports cross-platform play.

Hope this helps.

5 Replies

EA_Leeuw
Community Manager
1 month ago
If you redeemed a code for Battlefield Coins in the EA app, you’ll need to launch Battlefield 6 through the EA app for the coins to show up in-game.

The same applies if you redeemed a code on Steam -- you need to launch the game through the platform where the code was redeemed for the content to appear. Redeeming something on one launcher and expecting it to automatically show up when launching through another, unfortunately, isn’t how it works, even though the game itself supports cross-platform play.

Hope this helps.
Namluk
New Novice
1 month ago
Okay.....the game is on Steam and the EA App does not show BF6. How do I launch BF6 (On Steam) through the EA APP? I'm a assuming at this point I'm screwed $20.
Namluk
New Novice
1 month ago
Solution actually discovered by myself using EA_Leeuw's advice.
I downloaded REDSEC (free to play) through the EA App. Started the game through the EA App and of course the 2400 coins displayed in game. I then closed the game and the EA app and then logged in Steam and launched my paid for BF6. The coins were now associated with my account and all is well in the universe. THANK GOD REDSEC is free to play otherwise I think the coins would be lost to the EA App version.
I think many others are having this exact same issue and this solution works!
Aussieboot
Newcomer
17 days ago
Thank you
Problem is...I bought BF6 on Steam and it doesn't appear in my EA app library, so I can't launch through the EA app. Other games I bought on Steam appear in my EA app (my Steam account is properly linked)
So, I bought BF6 coins on the EA app, unaware that this would be a problem. There was no warning before purchasing the coins that I needed to have an EA version of the game. EA accepted the payment, but the coins never showed up. I'm happy with a refund, but it's impossible to email EA - I keep getting directed to the EA help website and there is no help there for this issue.
Please place the coins in my Steam BF6 game or tell me how I can get a refund
Ltdcloud
Seasoned Newcomer
13 hours ago
Install Redsec in EA APP
Launch Redsec.
Coins will show up and will sync to your account.
Launch BF6 in steam, coins will be there.