BATTLEFIELD 6 REROOL BUGGED

So i saw on the internet that we get one rerool every day and if we own battlefield 6 and the pro e get more then one, but i havent got any rerool for the past week and its making me crazy because i need to win 10 rush games and ive lost 30 in a row and i just cand do this challange because my team mates are afraid of attaking and defending the sector