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SchizStatic's avatar
SchizStatic
Seasoned Newcomer
2 days ago

False ban on bf6?

I work a FIFO roster, I fly out Tuesday then fly in the following Tuesday 
Last Tuesday (October 14th) I jumped on before my flight to play my FIRST ever game of the full release.
I loaded into a half completed match, played horribly so I jumped off and got ready to fly out to work.
I logged in this morning to play some games with my mates and I was greeted with the message that I've been banned for using "Gameplay Enhancements".

I know I'm going to get ridiculed and get told to just git gud or that there are no false bans and that I was cheating, but I genuinely wasn't. I've been so excited all week at work to come home and smash as much bf6 as I can on my days off work.

Could there be some background programs that could create a false positive? I have the "standard" apps running, things like the Nvidia App & whatnot but I wouldn't pay 110 AUD to be banned by what we all know is a very aggressive anti cheat - which I'm not complaining about because I have been playing csgo since 2014 and hate the lack of anti cheat in that game. 

I have obviously submitted a ticket but everything I've read on these forums and elsewhere that say people aren't getting replies & are being declined with no explanation.
There is also no live chat option in Australia, I only have 6 and a bit days off so I'm hoping to receive a reply from support by next Tuesday however I am not overly hopeful unfortunately. 

discussion
steam

2 Replies

  • danisoff's avatar
    danisoff
    Hero
    2 days ago

    Hello SchizStatic​,

    You will just have to wait for a response from the EA ToS team, nobody else can provide you with any information except them.

  • RoninTHG's avatar
    RoninTHG
    Seasoned Newcomer
    22 hours ago

    Hey danisoff​ , The issue being they don't provide any information at all besides saying they upheld it. What are we supposed to do? I understand there is another side to these complaints where users did in fact cheat and now regret it whilst there is the other half that had no malicious activity and cannot figure out how to play the game they paid $70 for without receiving the generic "Appeal on EA Help and wait for the ToS team" which still isn't getting users anywhere. 

    Legitimate players have been caught in the crossfire of the cheating user base, which is good in a sense of combatting cheating, but bad in a sense of killing the excitement for players wanting to just play the game.

    Have a great day/night.

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