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JonBoyEup's avatar
JonBoyEup
Seasoned Newcomer
30 days ago
Solved

Falsely banned

Hello,

I am submitting a follow‑up appeal regarding the “gameplay enhancement” ban on my Battlefield 6 account. I want to respectfully state again that I was not cheating, and I believe this was a false positive caused by normal streaming software running on my PC. My first and second appeals were denied, but neither response addressed the specific details of my setup. I also got an email stating the same thing that i was cheating when that is completely untrue. Because of this, I am requesting a manual human review, not an automated re-check. At the time I was playing, I was running:

OBS Studio (for recording/streaming)

Snap Camera with the community patch (to enable virtual avatars)

Standard overlays such as Discord, Steam, and NVIDIA

OBS and Snap Camera both use legitimate capture hooks and virtual camera drivers, which can sometimes be misinterpreted by anti‑cheat systems as memory manipulation or frame injection. I believe this is what triggered the false “gameplay enhancement” flag. To assist with your investigation, I am requesting a full manual review of:

Anti‑cheat logs

Memory hook detections

Any flagged processes

Any gameplay-related evidence

I am 100% certain I did not cheat, and I am willing to go to my grave believing that I was not cheating. If need be, I am willing to provide any system information needed to verify this. Also, i can not provide my stream of battlefield as it will not allow me to download it without purchasing youtube premium, but my youtube is @therealjbplayz if someone would like to view my live streams there. If i was actually cheating then I would not be trying this hard to get my account back. Most people who cheat are rich enough to afford getting banned on this game.

I have a wife and daughter and i make 45000 a year. My point being, i can't afford to cheat, let alone risk getting banned on a 70 dollar that i love to play. Please, I am simply asking for a fair, human review. Thank you for taking the time to review my case.

  • Hey there,

    If you feel an action was placed on your account incorrectly, you'll need to create an appeal with these steps so our Terms of Service team can take another look. They'll have the tools and records necessary to review this for you. If you've already appealed, an additional appeal will have a different member of the ToS team review the situation again. Reviews are not automated, though they'll use certain templates depending on the outcome of their investigation.

    We're unable to make any changes or discuss details of your account here on the forums, but please keep an eye on your case history page once that appeal is created and the ToS team will reach back out once that review is complete. Thanks! 

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