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GamingWiz2142's avatar
GamingWiz2142
Seasoned Newcomer
4 days ago

Game crashing to desktop

Game was fine til today either my game takes a very long time to boot up only to exit out and stop launching. Or im able to get in a gfame and in 2-5 minutes it closes the game and im back to my desktop. unplayable

3 Replies

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    3 days ago

    Thank you for sharing that reinstalling the game resolved the issue for you.

    It’s helpful to know that this fixed both the long boot-up time and the crash to desktop. This may help other players who are running into the same problem.

  • AlphiB's avatar
    AlphiB
    Seasoned Ace
    4 days ago

    I had the same issue starting yesterday evening. No idea why, I had played a bit in the afternoon, and it's not like I had changed anything in my setup in the meanwhile. I ran a full reinstall and it's back to normal now. 

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    4 days ago

    Sorry to hear you're running into this.

    Could you let me know if anything changed on your PC between yesterday and today, such as a Windows update, driver update, game update, new software, or changed settings?

    If possible, please also share any related Windows Event Viewer crash logs from around the time the game closes, along with your DxDiag report. That would help me better understand what may be happening on your system.

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