[Guide] How to get your Missing BF6 Compensation if EA Support says "No"

Like many of you, I was locked out of the BF6 launch for 6 hours due to the 'Purchase to Play' bug. I didn't get the promised compensation (Battle Pass + XP tokens).

I spent hours with EA Live Chat. They admitted I was affected but refused to grant the items because the 'automated system' missed me. They actually told me to 'post on the forums' because they didn't have a button to fix it.

The Solution: I filed a complaint with the Better Business Bureau (BBB).

Why this works: It bypasses the Tier 1 support bots and goes to EA's corporate/executive support team who actually have the power to add items to accounts.

Steps to reproduce:

1. Go to the BBB page for 'Electronic Arts Inc' (Redwood City). https://www.bbb.org/us/ca/redwood-city/profile/wholesale-video-games/electronic-arts-inc-1116-64196
2. File a 'Service Issue' complaint.
3. Crucial: Attach your chat transcript where they admit they can't help.
4. Wait 10-14 days.

Don't waste your time with live chat anymore. If you were affected, this is the only way to force a manual review.