HELP!!! My account was banned but cannot appeal.
Dear EA Support Team,
I am writing to formally appeal the recent suspension of my EA account (Username: [percy49], Account Email: [[edit: email address removed]], Steam Account ID: [aaron_qi]). I believe this action was taken in error, and I kindly request a thorough review of my case.
On Nov. 5th, I was playing Battlefield 6 at a local internet café. During this session, my account was suddenly suspended. I have always adhered to EA’s Terms of Service and Community Guidelines, and I have never engaged in any form of cheating, hacking, or unethical behavior, and I do not have any unauthorized software or modifications installed on the game or my account.
After that, I tried many many times to appearl for account suspension on EA Help Webform but it seems not work, and no history record can be found... It has been two days, I really want to know how to deal with it!
I truly value my EA account and the time I have invested in it. Being unable to access my games and progress is deeply disappointing, especially when I have done nothing wrong.
I would greatly appreciate it if you could review this suspension and provide any additional information or steps required from my side to resolve this issue. Thank you for your time and understanding.
Sincerely,
Percy