Hey Mako and thanks for taking the time to answer.
No problem with removing the screenshot, though I do not agree that the sentence I wrote is breaking any rules.
The issue here is that EA is the police and judge and ban without any way of appealing before the sentence (ban) is set in motion.
If I may, I really suggest EA to add the possibility to chat with support to make sure similar cases are not happening in the future or at least will be handled quicker. I paid a lot of money for this game and gaming equipment to be able to play the game. It is therefore a little mindblowing that I could get temporarily banned on a "misunderstanding".
The "funny" part here is that I still haven't received feedback on the cheater I reported :/
Again, thank you for taking the time to answer, I really appreciate it :)
I'm happy to see that you got a response!
Hope you get back to the game soon.
Unfortunately EA decided to keep the ban, which I just cannot understand =/
