Forum Discussion
I would hope that they still are reading feedback from players. They really should... I see how it can be challenging. Looking through complaints on here and reddit over the last few days I have seen so many garbage/idiotic, complaints about things that either don't exist or things that can't be changed. I've seen even more complaints where the person complaining doesnt even understand what they are complaining about. Personally it has made me lose quite a bit of faith in the opinions of other people, and my faith in those opinions was already pretty low to begin with.
That said, they are literally being paid to try and improve the game and handle customer support. Sifting through garbage isnt so bad when youre being paid to do it. I mean, that is literally a profession that a lot of people have, and it is figuratively a profession that most people have... Ive worked a CS role in both retail and insurance, and there is absoultely no way it can be worse than that.