Permanent ban - I'm done with BF

It doesn’t bother me at all. I just got tired of playing against bots on Xbox (I guess most players are banned already :D). I bought BF6 for PC on Steam, connected my Xbox controller with a cable (USB—nothing in between), and played for about 30–45 minutes. A few hours later, I decided to play again and found out I was permanently banned on PC as well as on Xbox.

I logged into my EA account and saw the reason listed as “Gameplay enhancement.” I have no idea how I supposedly did that, but whatever. I’m a mediocre player—my K/D is 1.12—and I only play for an hour or two per week. I think something running in the background might have triggered it (maybe AMD Adrenalin Software?).

I also found out that there are five “solved” cases closed on my account. WTF?

What I’m trying to say is: if EA permanently bans players for no reason—or for reasons they can’t even explain—people will stop buying future games. Why not ban someone for a month or even a few months instead? They’re hurting their own business.

This game isn’t good, and it’s dying right in front of us.