Forum Discussion
danisoff
2 days agoHero
Hello ShttyShot,
You can make a refund request:
- within 24 hours after you first launch the game
- within 14 days from the day you bought it, if you haven’t launched the game
- any time before the release date if you pre-ordered the game and haven't launched it yet
If you buy a new EA game within the first 30 days of its release date and can't play it due to technical reasons within EA's control, you can request a refund within 72 hours after you first launch the game instead of 24.
This is the official refund policy.
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