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AMrBean's avatar
AMrBean
Rising Novice
7 hours ago
Solved

Refund Tool isn't Working

I preordered the game via the EA App in mid-August.  Now all my friends on Steam are playing and having fun while I troubleshoot.  Even the Refund Tool isn't working.

How can I go about getting a refund?

10 Replies

  • Same here. Refund please so I can play using a functioning launcher. Shouldn't have sold to the Saudis

  • worked for me 

    took forever  assume  everyone is  doing this 

  • Mangler-T-'s avatar
    Mangler-T-
    Seasoned Newcomer
    6 hours ago

    I tried refund also but it just comes up with an Internal Error, tried several times same thing. That must have crashed also..

  • They disabled refunds to prevent people cancelling and buying from Steam.  What an absolute disgrace.  
    Nearly as bad as releasing a AAA that a massive number of people can’t play.  

  • We pay them, they work for US, they need to be better , I am so **bleep**ty at how EA has taken this franchise since BF3, if the beta could launch through the EA app why can not the game?

  • AMrBean's avatar
    AMrBean
    Rising Novice
    6 hours ago

    The irony is that I bought it through the EA App because I thought the EA launcher would interfere with Steam.  Well, wasn't I an idiot?

    Restricting refunds is ridiculous and only ensures that I won't buy from the EA App in the future.

  • Jonttux_95's avatar
    Jonttux_95
    Newcomer
    5 hours ago

    i paid with paypal and now got e-mail from them that they will transfrer my money back 

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