Forum Discussion

New Rookie

2 days ago

Solved

Season Pass Premium isn't working

Hey, I own the game on steam and I bought the Premium Season Pass yesterday via EA Play, since I've got a Play subscription via Gamepass and got 10% off the price. At the end of the day it's just...

ea app

steam

motzqchen
1 day ago
Ok, I fixed it by myself.

It's important to force a sync between Steam <-> EA Account <-> EA App. Since I don't own the game on the EA App, I've downloaded Redsec via the EA App, installed it in a different folder and started it to sync my EA App content (which is the Battlepass) with my EA Account (which knows, there is my game on Steam). After that, I quit the game and started my regular bought copy of Battlefield 6 via Steam.
Everything was there as intended.

May this be helpful to anyone else, too.

motzqchen

New Rookie

1 day ago

Hi ElliotLH,

thank you for your reply.
I would love to contact the support, because it's still not active and its been over 38 hours since purchase. Unfortunately, the support chatbot behinde the lik you've mentioned isn't working right now and keeps telling me "try again later".

I guess I'll just keep on waiting then.

ElliotLH

Hero+

1 day ago

That's a bit odd, as I just tried it and was able to get the live chat option after answering a few questions. It might just be that I tried late enough for it to be working again, though.

If it helps at all this is what I did:

- Selected the "Contact us" button in the guide.
- Chose "Yes" to confirm I was having an issue with BF6.
- Told the bot that I had a "purchase problem".
- Told the bot "Steam".
- Selected "Yes, that's it" when it asked me to confirm.