Still missing 1-21 pro items

Can't get more detailed with labeling as they removed the last tier of challenges and rewards. It was where they awarded 1 challenge with 85 points that gave character skin "objective ace" in it. (Diaper man)

. Same song n dance that I completed challenges BEFORE they hot fixed it. 

Well read on reddit that they fixed it n everybody now can recieve the rewards by going to their inbox.. Yadav yada. 

I have nothing in my inbox. On ps5. Is the fix in batches or should I fill out a ticket?