Forum Discussion
267 Replies
- VermilionTomb10 months agoSeasoned Traveler
"Contacting" the ToS team just gives everyone the same automated response, as i said. There's no option to live chat or email anyone on the team. Can EA please address the issue of Javelin issuing false bans?
- AstrixAU10 months agoRising Scout
Look at the sticky for known issues, this is what it says;
- If a player removes the "Battlefield 6 Marker "from their installed DLC on Steam, it will result in them being unable to play Battlefield 6 and will be presented with an "account restricted" message. Reinstalling this marker will allow you to connect and play once more.
- dkhobie10 months agoSeasoned Newcomer
Same, bought and play on XBOX just fine. Redsec on PC will not work.
- imk14810 months agoRising Newcomer
I don't have a main game, and when i log into the game, it tells my account restricted
- mcpalmerinc10 months agoNew Novice
same here 100 of others
- mcpalmerinc10 months agoNew Novice
same problem
Hi imk148,
Sometimes, that implies that the account has been banned. If you wanted to check this, there's a webform in the guide below that will let you contact EA's Terms of Service team.
https://help.ea.com/en/articles/security-and-rules/locked-banned-suspended-accounts/
Alternatively, it may be worth making sure that all addons are installed, in case that's causing the issue.
VermilionTomb Yes, that's correct, I'm afraid. Their ToS team only correspond over email, so you can't contact them in any other way, and will use set-text when responding for consistency. However, all appeals are reviewed by members of their team.
EA Help are also unable to handle bans and can only initiate the appeal process on behalf of users. This is why they have directed you and others back to ToS.
djcalanco No. I am a player who volunteers here on the forum. Unfortunately, the only process to follow for bans is to contact the ToS team. If you are unable to do that yourself, then you can contact EA Help, and they can initiate the appeal for you.
- sparklesyy10 months agoSeasoned Newcomer
it tells me that my ea account is restricted even though i made it today and never played any game on it
i cant find any solution to this and its annoying me alot i just wanna play the game
anyone have a fix ?
i downloaded the game from staem