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Pepsn0r's avatar
Pepsn0r
Rising Novice
5 months ago

Battlefield 6 crash to desktop, no logs

Hi There, Can anyone help me figure out what is going on?

 

I bought the game on Steam first but my game was crashing to desktop randomly. Some times after 5 minutes, somtime after 30 minutes. Randomly. After i dont know how many "fixes" on the internet like disabling security, updating gpu driver, bios update etc etc it still did not work.

 

So, i refunded the game and bought it on the EA app, maybe this would work? Well.. it did not.

 

After all this i thought, lets completely re-install my PC. It has been some years sice i reinstalled the machine. I clean installed windows, installed the EA APP and the latest NVIDIA drivers, installed discord and Battlefield 6. Ready to game! (Or so i thought). I joined my friends and started fighting, 15 minutes in the game? Crash to desktop!

 

When googling "Battlefield 6 crash to desktop" i can see many people having the same trouble with widely different system hardware. i personally have a OMEN laptop "HP Omen 17-cb0700nd" with a Intel Core i7-9750H, GeForce RTX 2070 and 32GB RAM.

 

Sorry for my bad english, it is not my native language.

crashing
freezing
pc

2 Replies

  • BorisCasoy's avatar
    BorisCasoy
    New Adventurer
    5 months ago

    Same here. 

    Follow the Event Viewer Log:

    Faulting application name: EADesktop.exe, version: 13.579.0.6092, time stamp: 0x68f6702f
    Faulting module name: ntdll.dll, version: 10.0.26100.6899, time stamp: 0x234c0f50
    Exception code: 0xc0000374
    Fault offset: 0x0000000000117885
    Faulting process id: 0x58DC
    Faulting application start time: 0x1DC43C27B03FFF6
    Faulting application path: C:\Program Files\Electronic Arts\EA Desktop\EA Desktop\EADesktop.exe
    Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
    Report Id: 68f8ef05-2375-4b56-9674-abf1e7a1ae6d

    Tryed everything, including reset Windows instalation.

  • Jaxi0m's avatar
    Jaxi0m
    New Novice
    5 months ago

    This sounds like exactly my issue. I have seen a few threads with a similar problem. Here is a link to my original thread if this sounds like the same issue: FSR 2 Consistently Causing Crash | EA Forums - 12824474

    If this is the same issue I am having, there is no current fix because it is an issue with the Frostbite engine. FSR 2 is calling a pointer which leads to nowhere so your entire system crashes. We need to wait for EA to resolve this issue which HOPEFULLY is in the Tuesday update. 

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