Battlefield 6 crashes every match
Hello Battlefield Support,
I am contacting you because I have reached the point where I simply cannot play the game anymore.
The game now crashes virtually every single match.
The crashes are inconsistent:
- Sometimes the game closes straight to desktop with no error.
- Sometimes I receive a DirectX 12 / graphics driver crash.
- Occasionally my entire PC unexpectedly reboots.
System specifications
- CPU: AMD Ryzen 7 7800X3D
- GPU: AMD RX 9070XT
- RAM: 32 GB
- Windows 11 64-bit
- DirectX 12
Troubleshooting already performed
I have spent months trying to resolve this and have exhausted nearly every recommendation I have found from EA support articles, community posts and Reddit.
I have:
- Used DDU in Safe Mode to completely remove AMD drivers.
- Reinstalled the latest driver.
- Reinstalled Battlefield 6.
- Verified game files.
- Reinstalled EA Anti-Cheat.
- Reinstalled DirectX.
- Disabled Hardware Accelerated GPU Scheduling.
- Limited FPS to 120.
- Tried numerous graphics settings combinations.
- Cleared shader caches.
- Repaired Windows system files using DISM and SFC.
None of these have made a meaningful difference.
Additional observations
- The issue occurs on multiple maps.
- It is not tied to one specific error message.
- Sometimes there is no error at all.
- Sometimes DirectX reports that the graphics driver has crashed.
- Sometimes Windows simply reboots.
- This behaviour is unique to Battlefield 6.
At this stage I am no longer looking for generic troubleshooting suggestions unless they involve something that has not already been attempted.
I would appreciate if this case could be escalated to the engineering team, as this appears to be a genuine compatibility or stability issue rather than a basic driver installation problem.
If there are any debug builds, additional logging options, symbol-enabled crash dumps or diagnostic tools that would help identify the cause, I would be happy to run them and provide the results.
I have invested a significant amount of time trying to resolve this because I genuinely enjoy the game and want to continue playing with my friends. However, the current stability issues make it effectively unplayable.
Thank you for your time, and I look forward to hearing from you.
