Battlefield 6 Latency and Lag

OskooI_007​ you my friend are a true legend. Took your advice.. turns out my hop 5 has a 11%-23% packetloss on every single pingpath/traceroute. My ISP sent another dummy tech out, that when I brought up hops.. he didnt know what that was. Showed him traceroutes and still didnt know. Turns out squirrels had chewed on my lines a bit.. he said that was the issue. Repaired it, and guess what.. hop 5 had 17% packet loss after the fix, in front of him, and he said there was nothing he could do. It was out of his area.. The ESPORT retired pro side of me finally got mad, so I emailed corporate and stated if I dont hear back in 24 hours I am filing a FCC complaint, they called me back in 20 minutes. Also got transferred to a "Lead" who is taking everything I say with way more credibility. Now Spectrum knows on their corporate level and whatever "Lead" level is that they have a bad hop, and their technician didn't know what a hop was.. God Bless the FCC and BBB, I really didn't want to go that far, but I was a millisecond for doing it. 

Off topic of that (which I owe you so much), really do hope they stop depending on these unstable servers... I diagnosed my latency packet loss issue... but I have no idea who to talk to about server instability.. PIF?