Battlefield 6 Phantom Edition Xbox
Hello there
I have a quite big problem let say. I buy upgrade on Xbox for my son account from base game to Phantom Edition in season 2 (on 22/02/2026) and problem is that he didn't receive BP token. Before I have some answers to this here are some facts.
- Base game buy on start and BP Pro on start as well (25£ extra)
- Season 2 come out so upgrade to Phantom Edition was good choice as You get skins and token for pass Pro for price 26£ ( that was my thinking I assume logically correct)
- Xbox shows on game content that he have Phantom Edition and Battle Pass Pro S2 contents as well but all he have are 4 skins and some wraps ( for 26£) When You go to game on BP it ask You to buy it for 25£.
Can someone explain me why he don't have token even that he didn't use or even have any tokens in S1. Mailed that issue to EA support but all he gets after few email exchanges (asking for screen shots - provided / giving console restart solutions - done not working still) is email back that there will be no more mails in this case and he can start another case. Is this is the way to deal with customer who buy legit advertised product as :
Phantom Edition includes:
1. Battlefield Pro Token. <---- I'm asking where is it?
2. The Phantom Pack, featuring: - Phantom Squad: 4 Soldier Skins. - “Glimmer” Melee Knife Weapon Skin. - “Shrouded” M433 Weapon Package. - “Drop Shadow” MS2010 ESR Weapon Package. - “Chimera” M1A2 SEPv3 Vehicle Skin. - “Death's Head” Weapon Sticker.
3. Phantom XP Boost Set.
or this is just misleading advert to the product? I don't want to pay 26£ for 4 skins I want BP token for that price. Is there an option to speak with someone competent or all option I have is to pay extra 25£ for BP Pro on in game shop to make it work if yes so I would like to have a refund for that Phantom Edition .
Thank You in advance for all replies.
Regards
Dariusz
