Forum Discussion

Rising Newcomer

16 days ago

Battlefield 6 shows “PURCHASE TO PLAY” even though I own the game on Steam

Hi, I’m having an issue with Battlefield 6 on Steam. I purchased the Standard Edition on my current Steam account, and this Steam account is correctly linked to my current EA account. However, ...

Community Manager

16 days ago

Hey rophbroken

As a quick check, fully sign out of both Steam and the EA app, close them, then sign back in to the correct accounts and launch Battlefield 6 again from Steam.

If it still shows “Purchase to Play,” the best next step would be to contact us via chat. This looks like something that may require an account/entitlement check, which we can’t perform from the forums. Let them know about the earlier launch from the other Steam/EA account as well, as that context could be useful when they review the case.

https://help.ea.com/en/customer-care/

I’d also keep these screenshots handy, since they clearly show the difference between what Steam lists as owned and what Battlefield 6 currently recognises.

Thanks for flagging this.