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Moutschy's avatar
Moutschy
Seasoned Newcomer
1 month ago
Solved

Battlefield 6 Store Charged Twice for Tier Skip

Yesterday was the last day of the season 2, and I was 4 battlepass tiers short of unlocking the final skin. 

To get it, I bought a discounted 5-tier skip.

However, due to a UI/display glitch in the store, the transaction went through twice. This duplicate Tier Skip purchase is completely useless to me and was entirely unintentional

I had carefully calculated my remaining credits so that I would have just enough left over to buy the upcoming season pass.

Please solve this visual bug and refund of the missing 400BP !!

(cm edit - updated title for vis)

  • Hey, Folks

    Thanks for sticking with us while this was being addressed. Based on the latest update we received from the team, we're now considering this resolved.

    See you on the Battlefield.

2 Replies

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Moutschy​ Hey, thank you for the message.

    This was brought up by others and passed up the chain to the studio team. They are aware of these reports and are currently investigating them. I know it's frustrating when it doesn't apply to what we want, or when you're double-charged. That alone is super frustrating, but I will jot down this one and pass it over to them.

    Thanks!

  • EA_Shepard's avatar
    EA_Shepard
    Icon for Community Manager rankCommunity Manager
    24 days ago

    Hey, Folks

    Thanks for sticking with us while this was being addressed. Based on the latest update we received from the team, we're now considering this resolved.

    See you on the Battlefield.

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