Battlefield Labs No DogTag

Hey i got an issue, im already a Playtester and played some Tests on the Battlefield Labs and didn't got the DogTag yet. Its some weeks ago since i played the last playtest normally you receive it in 1-2 Days after the Playtest when everthing is right.

After some messages with the EA support i told them, i have in my Labs Workshop Profile the wrong EA Account linked the names from my Accounts are pretty similar i told them that i think this is the problem and they confirmed it. I cannot change the linked EA Account by myself and hope to get Help from the Support with this looking forward to get the DogTag.

When someone have a similar problem someone who is already a playtester and didnt got the DogTag please comment on this post.

Kind regards