They emailed me. Frustrating that it was three different people and all said different things. One said they can fix it. The other one said go to forums so people can see it. Jesus. I paid $100 for the deluxe version, I shouldn’t have to spend days trying to claim my bonus 85 tokens to get the PRO cosmetics. AND BF needs to add a dogtag that shows your highest successful sniper shot to the meter.
Same happened to me. The guy yesterday said just wait 48 hrs it's slow. The guy today admitted it is a known issue effecting the majority of players. Updates will be posted to link below.
https://x.com/i/status/2006461163047944429
