BF Pro bonus path missing

EA_Leeuw​ Is this issue still on the Battlefield Studios' radar?

It would be nice to at least get the acknowledgement of the developers that your fix via game message has not reached every player that was affected by this.

A lot of us here have tried to resolve this issue directly via your EA Support chat but this has lead nowhere so far.

You need to wrangle up all of us somehow first. Might have a chance then, class action  type deal

Cause thier not people, its just ai assistant. Just there to shine you on, to run you in circles til you get frustrated and quit. 

It's great that there's still no response or even acknowledgement on the issue. My ticket has since been marked "closed." I'm going to try and fight to get a refund for my BF Pro purchase, because I'm unable to get the content that I paid for, and should have because I completed the challenges, but am now unable to because of a bug that was supposedly "fixed." 

I've had the same thing happen too where I beat the challenges before it was patched. Still no rewards and no in game message. I've contacted EA several times regarding this and they still haven't gotten back to me.

EA_Pythia​ is this the official stance of EA on this issue?

This really makes me angry, especially because the content was received by people who have never purchased the PRO version. I am very disappointed.😞

Hahaha great. I just reached back out to support and the status of my ticket has changed to "no fix available." It looks like we can't get the content we've paid for. Fantastic.

I contacted support about this last night as well. They said they're aware and working on a fix. I'm not going to hold my breath. It's quite frustrating that we cannot get the content we paid for because of a technical error on their end.

I spent an hour in EAs support system to let them know that I am still waiting for those rewards and I have yet to receive the in game mail. Every time I mention that I purchased the Pro Pass on Xbox. The customer service tells me to contact Microsoft about this issue.

I talked to 3 different people in an hour and all denied me further help.